Bajima FAQ - answers to all questions

You don't need to upload any documents for initial registration on bajima. Only your name, mobile number or email, and password You can create an account with just your name, mobile number or email, and password. However, when withdrawing for the first time, you'll need to verify your identity. For this, submit a photo of your National ID (NID), birth certificate, passport, or driving license, along with a recent photo of yourself. This helps ensure your account security and faster withdrawals. The KYC process is typically completed within 24 hours.

No, on bajima each user can only one account You can only have one account. Opening multiple accounts violates our terms and conditions, and doing so will result in all accounts being permanently closed and your deposited funds may be forfeited. We use advanced systems to detect duplicate accounts that track IP address, device, bank information, and personal details. If you have any issues with your account, contact our support team. Honesty and fair play are our core principles.

If you forget your password, go to the login page and "Forgot your password?" Click the link. Then enter your registered mobile number or email. You'll receive a verification code via SMS or email. Enter the code and set a new strong password. You can log in immediately with your new password. If you can't access your registered mobile number or email, contact us through live chat support or email. Our team will help you recover your account after verifying your identity.

Deposits on bajima are almost always instant. Mobile Banking and crypto transactions typically credit to your account within seconds. Bank transfers usually take 5 to 30 minutes, though occasionally 1-2 hours depending on the bank's processing time. If your deposit is pending for more than 1 hour, contact our live chat support with your transaction reference number. We'll resolve the issue immediately.

To withdraw, log in to your account and go to the "Withdraw" section. Select your preferred payment method, enter the withdrawal amount, and provide your account details (such as Mobile Banking number or bank account). After submitting the withdrawal request, our team will verify it quickly. Withdrawals are typically processed within 1 to 24 hours. Mobile Banking withdrawals are the fastest and typically completed within a few hours. Minimum withdrawal is usually BDT 1000. For more information, visit our Withdraw Page See more.

For most withdrawal methods on bajima, No fees. We believe your winnings belong entirely to you. However, certain payment providers or banks may charge their own processing fees, which are typically minimal (0.5% to 1%). For crypto withdrawals, network gas fees may apply. You'll always see the full cost when withdrawing - no hidden fees. We believe in transparency and honesty.

Bonus funds cannot be withdrawn directly. First, you must meet the bonus Wagering Requirement (wagering requirement). For example, if you receive a BDT 1000 bonus with a 5x wagering requirement, you need to place a total of BDT 5000 in bets. Once the requirement is met, the bonus funds convert to your real balance and you can withdraw. Each bonus has specific terms, which you can find in our Promotions pagefor full details. You can track your wagering progress on your account dashboard.

bajima offers numerous bonuses for new and regular players. New players get Welcome Bonus Get up to 100% on your first deposit (maximum BDT 20,000). We also offer Daily Cashback (up to 10% daily on losses), Reload Bonus (up to 50% on every deposit), Free Bet and Free Spins On slots. Join special events and tournaments to win huge prizes. For details on all bonuses and how to claim them, visit Promotions page Visit now.

To get the welcome bonus, first create a new account on bajima and verify your mobile number or email. Then make your First Deposit (minimum BDT 1000). As soon as the deposit is completed, the bonus will automatically be added to your bonus balance. You'll receive up to 100% of your deposit amount as a bonus (maximum BDT 20,000). To use the bonus, read the terms and conditions and fulfill the wagering requirement. If you don't claim the bonus within 24 hours of your first deposit, the offer may expire.

A Wagering Requirement, or betting condition, is the amount you need to bet to convert bonus funds into real money. For example, if you receive a BDT 2000 bonus with a 5x wagering requirement, you need to 2000 x 5 = BDT 10,000 You need to wager the bonus. Until the requirements are met, you cannot withdraw bonus funds. Wagering Contribution varies across games—some count 100%, while others count 50% or less. All wagering requirements are clearly stated on the promotions page.

bajima offers Bangladesh's most diverse betting options. You'll find Sports Betting (Cricket, Football, Tennis, Badminton, and 30+ sports), Live Betting (real-time in-play betting), Casino Games (Roulette, Blackjack, Baccarat, Poker), Slots (5000+ titles), Live Casino (play with real dealers), and Virtual Sports. Hundreds of options in each category with competitive odds. For more information, visit our Betting page and Slots page See more.

Live Betting or in-play betting lets you place bets while the game is in progress. On bajima, you can bet in real-time on cricket, football, and other sports Bet in real-time You can bet as the game unfolds. Odds change according to the match situation, and you can bet on every over, goal, point, or set. Live scores and statistics update in real-time. Live streaming is available for many matches, so you can watch and bet simultaneously. Live betting is more exciting and lets you make smart decisions based on game flow.

Slots are online slot machines where you spin to win. On bajima 5000+ slots available - classic slots, video slots, Megaways, jackpot slots, and more. To play, just select your bet size and click the "Spin" button. The reels will spin and if there are matching symbols, you win. Many slots feature Free spins, bonus rounds, and multipliers. Jackpot slots can win you up to hundreds of thousands of BDT. For details, Slots page See more.

Bet limits on bajima vary depending on game type and event. Typically Minimum bet ranges from BDT 10 to BDT 100 and Maximum bet ranges from BDT 1,00,000 to several lakhs The minimum bet starts from BDT 10 to BDT 100, and the maximum can go from BDT 1,00,000 to several lakhs. In slots, the minimum spin starts from BDT 1. For major events like the IPL, FIFA World Cup, and Premier League, maximum limits are higher. VIP players have access to special high-limit tables. You'll see the limits before placing a bet on any game or event. Bet according to your means and play responsibly.

Yes, bajima is completely safe and trusted. We use internationally licensed and comply with strict regulations. Your personal and financial information 256-bit SSL encryption Protected with advanced firewalls and security protocols. All games are Fair Play and Random - we are regularly audited by third parties. Your deposits and withdrawals are completely secure, and we never share your information with third parties. Thousands of satisfied players trust bajima every day. Learn more Privacy Policy Read more.

Follow these steps to keep your account secure:

• A Strong and unique password Use a combination of letters, numbers, and symbols
• Change your password regularly and never share it with others
• Two-Factor Authentication (2FA) Enable for extra security
• Avoid logging in from public Wi-Fi or someone else's device
• Log out after each session
• Don't click on suspicious emails or messages (avoid phishing)

If you notice any unusual activity, contact our support team immediately.